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Privacy Policy Deltastar

Thank you for visiting our website and for your interest in our company and our products. To ensure that you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously and feel personally committed to it.

In order to offer you the best possible protection for your data, the methods and technologies we use meet the highest security standards. Because data protection is a matter of trust and your trust is close to our hearts.

Personal Data

Personal data is information about a specific or identifiable natural person. This includes, for example, the information you provide when placing an order, such as name, telephone number and address, as well as all the information you provide when registering a customer account in our shop. We use the data you provide to fulfil and process your order. In addition, we collect statistical data on the use of the website, which is, however, anonymised and thus cannot be attributed to any specific person. We use this data to provide you with the best possible shopping and information experience on our website. When you register for the newsletter, your e-mail address will be used to send you information about our website and for our own advertising purposes until you unsubscribe from the newsletter. You can unsubscribe at any time. In each newsletter you will find a link with which you can revoke your consent to receive the newsletter.

The creation of a password-protected customer account is free of charge for you. Please make sure to keep your access data to the customer account, especially the password, confidential. Deltastar Nutrients accepts no liability for damage caused by negligent or improper use of access data.

We save the contract text and send you the order data by e-mail. You can view the terms and conditions here at any time. You can view past orders in your customer account.

Protection of personal data

To protect your personal data, Deltastar transmits it in encrypted form. This applies to your order as well as to the customer login. We use the SSL encryption protocol (Secure Socket Layer) for this purpose. We secure our website, servers and other systems both technically and organisationally against unauthorised access, destruction, modification or distribution of your data by third parties. Your personal data is protected by secure networks and can only be viewed by certain persons with special access rights who are obliged to handle the data confidentially. Please note that despite our best efforts, 100% protection cannot be guaranteed.


Cookies are small files that are stored on the data carrier of your internet-enabled device. Cookies do not contain viruses or malware and do not cause any damage to your device. The function of the cookies set by us is to design our offer according to your wishes in the best possible way and to make surfing with us as comfortable as possible for you. Accepting cookies is not a prerequisite for visiting our website. However, cookies are used to track the items in your shopping cart during the ordering process. It is not possible to place an order without cookies. The data collected through cookies is not used for personal identification and is not linked to your personal data. Cookies make it easier for you to use our website, while the analysis of the data collected by the cookies enables us to tailor our website even more specifically to your needs.

Most of the cookies we use are automatically removed at the end of the browser session. These are known as session cookies. In addition, there are cookies that remain in the memory of your device for a previously defined period of time. These are used to recognise your device the next time you visit our website, thus making it easier for you to browse deltastar.nl. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. You can delete cookies that have already been stored at any time in the system settings of your browser.

For shared or publicly accessible devices that accept cookies, we recommend that you log out completely before ending your visit to our website.

By using this website, you consent to the use of cookies and thus to the collection, storage and use of usage data from you beyond the current browser session in order to improve the website and make it more user-friendly. You can revoke this consent at any time by refusing to accept cookies in your browser settings.

Web analysis with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:https://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent future collection of your data when visiting this website: Deactivate Google Analytics

For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/. We would like to point out that the code "gat._anonymizeIp();" has been added to Google Analytics on this website to ensure anonymised collection of IP addresses (so-called IP masking).

Questions and clarification

If you have any further questions about data protection at Deltastar, please write to us using our contact form. We would be happy to clear up any concerns and answer any questions you may have about data protection at Deltastar Nutrients.

According to the Federal Data Protection Act, you have the right to free information about your stored data and, if applicable, the right to correct, block or delete this data. If you have any questions about the collection, processing or use of your personal data, or if you wish to obtain information, correct, block or delete data, please contact:

Deltastar Nutrients B.V.
Floriadelaan 10
5928 RK Venlo

Tel.: (+31)77-7820282
Fax:   (+31) 77 396 9768
E-Mail: service@deltastar.nl

Stored personal data will be deleted if you withdraw your consent to storage, if knowledge of the data is no longer required to fulfil the purpose for which it was stored, or if storage of the data is not permitted for other legal reasons.

Depending on legal and business circumstances, these data protection provisions are subject to change. Therefore, when visiting our website, you should regularly take note of the current version. Unless otherwise regulated, the use of all information we have about you and your customer accounts is subject to this privacy policy.